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Dai'an Machinery

With over 20 years of experience in conveyor product design
and manufacturing
Service Market

Strategic Objectives

Expand Market Share:

Our strategic objective is to expand further into international markets, increasing our share in the global market, enhancing brand awareness, and competitiveness.

Enhance Product Influence:

By entering international markets, our goal is to enhance the international influence of our products, establish a high-quality brand image, and become a leading enterprise in the industry.

Achieve Sustainable Growth:

We aim to achieve sustainable growth in international markets by continuously innovating and optimizing services, maintaining a strong market performance, and ensuring the sustainable development of our business.

Expansion Means

Market Research and Positioning:

We conduct in-depth market research on international markets, understand the demand and competitive landscape, and determine suitable positioning and marketing strategies for our products.

Participate in International Exhibitions:

We actively participate in international exhibitions and trade shows, showcasing our products and technologies, expanding customer resources, and exploring market channels.

Establish Partnerships:

We seek suitable partners and establish cooperative relationships with local agents and distributors to jointly promote our products and services.

Online Marketing and Promotion:

We utilize the internet and social media platforms for online marketing and promotion, expanding brand influence and attracting the attention of more potential customers.

Customized Services:

We provide customized services and solutions tailored to the needs of customers in different countries and regions, meeting personalized requirements and enhancing market competitiveness.

Customer Relations and Services

Professional Technical Support:

We offer a professional technical support team to provide timely and effective technical consultation and support to international customers, resolving technical issues.

Regular Customer Communication:

We establish stable cooperative relationships with international customers, regularly communicate and exchange feedback, and adjust service strategies promptly.

Quick Response and After-Sales Service:

We pledge to respond promptly to customer needs and issues, providing comprehensive after-sales service and support to ensure customer satisfaction and trust.

Continuous Improvement and Optimization:

We continuously improve and optimize customer relationship management systems, adjust service strategies and product positioning based on customer feedback and market changes, enhancing customer experience and satisfaction.

Years of Manufacturing Experience

Years

Serviced Customers

+

Companies

Service Types
Provide personalized, professional services, achieve deep cooperation with customers, and jointly promote business development.

Customized Services

We provide customized services to meet the needs of brand owners in designing and producing products that match their brand image and requirements, ensuring a high degree of alignment between the product and the brand style.

OEM Services

We support brand owners in OEM customization of products, providing them with exclusive brand identification and packaging, helping them establish a unique market image.

Quality and Delivery Guarantee

We promise to guarantee product quality and delivery time, strictly control the production process to ensure that products meet the brand owner's high-quality requirements, and deliver them on time.

End User

End User

Sufficient Supply and Variety

We offer a rich variety of product categories and sufficient supply to meet the diverse market demands of dealers, ensuring they have a competitive advantage in the market competition.

Competitive Pricing

We provide competitive pricing policies and favorable conditions for dealers, supporting them in gaining more profit margins in the market and achieving win-win cooperation.

Brand Owner

Brand Owner

Small Order Acceptance

We support end users in accepting small orders to meet their personalized needs, ensuring they can purchase according to demand and reduce inventory pressure.

Comprehensive After-Sales Service

We provide a comprehensive after-sales service system, including product installation and commissioning, technical support, and maintenance, ensuring end users have no worries during use.

Training Services

We provide training services for end users on product usage and maintenance, enhancing their operational skills and maintenance capabilities to ensure the long-term stable operation of the product.

Dealer

Dealer

Cooperation Process
We regard customer feedback as valuable direction for improvement, continuously optimizing products and services to enhance customer satisfaction and market competitiveness.

4. Production and Quality Control

We commence production according to the contract and design requirements. Throughout the production process, we strictly adhere to quality management systems, conducting comprehensive quality control and supervision to ensure products meet client requirements and standards.

5. Delivery and Service Support

Upon completion of production, we package, transport, and deliver the products to clients on time. We provide user manuals and technical support to ensure clients can use the products correctly.

6. After-sales Service and Maintenance

We commit to providing comprehensive after-sales service and maintenance support, including technical support, training services, and maintenance. We aim to establish long-term and stable cooperation with clients, offering continuous support and service to ensure long-term stable operation of the products.

7. Feedback and Continuous Improvement

We value client feedback and opinions, regularly communicating with clients to understand their user experience and changing needs.

1. Requirement Communication and Understanding

We engage in in-depth requirement communication with clients to understand their specific needs, project scope, requirements, and expectations. During this stage, we establish effective communication channels to ensure mutual understanding of the project.

2. Solution Design and Provision

Based on the client's needs and requirements, we provide customized solutions and product design proposals. Our technical team offers professional advice and solution designs to ensure feasibility and optimization of the proposed solutions.

3. Cooperation Negotiation and Contract Signing

After confirming the solution design and product specifications, we negotiate cooperation terms with clients, discussing key terms such as cooperation mode, pricing, and delivery time in detail. Once mutual agreement is reached, we sign the formal contract, outlining rights and obligations of both parties.

4. Production and Quality Control

We commence production according to the contract and design requirements. Throughout the production process, we strictly adhere to quality management systems, conducting comprehensive quality control and supervision to ensure products meet client requirements and standards.

5. Delivery and Service Support

Upon completion of production, we package, transport, and deliver the products to clients on time. We provide user manuals and technical support to ensure clients can use the products correctly.

6. After-sales Service and Maintenance

We commit to providing comprehensive after-sales service and maintenance support, including technical support, training services, and maintenance. We aim to establish long-term and stable cooperation with clients, offering continuous support and service to ensure long-term stable operation of the products.

7. Feedback and Continuous Improvement

We value client feedback and opinions, regularly communicating with clients to understand their user experience and changing needs.

After-sales Service

Multilingual Online Technical Support

We offer multilingual online technical support to help customers solve various technical issues and problems encountered during use. Our technical team possesses professional skills and rich experience, capable of providing timely and effective technical support for customers from different language backgrounds.

Multilingual Online Technical Support

Regular Remote Monitoring and Inspection

Through remote monitoring and inspection systems, we regularly monitor and inspect customers' equipment to grasp real-time operating conditions and performance data. When anomalies are detected, we respond promptly and provide corresponding solutions to ensure equipment stability and prevent failures.

Regular Remote Monitoring and Inspection

International Logistics and Spare Parts Services

We provide fast and reliable international logistics services to ensure timely delivery of spare parts to customers. With abundant spare parts inventory, we can meet customers' spare parts needs at any time, ensuring continuous equipment operation.

International Logistics and Spare Parts Services

Regular Maintenance and Servicing

We recommend customers to perform regular equipment maintenance and servicing, providing corresponding maintenance manuals and operation guides. Regular maintenance helps extend equipment lifespan, reduce failures, and improve equipment stability and reliability.

Regular Maintenance and Servicing

Customer Satisfaction Surveys and Improvement

We conduct regular customer satisfaction surveys to understand customers' evaluations and feedback on our after-sales service. Based on customer feedback, we continuously improve and optimize the after-sales service system to enhance customer satisfaction and experience.

Customer Satisfaction Surveys and Improvement

Cross-border Repair and Maintenance Services

For products requiring factory repairs or maintenance, we provide comprehensive cross-border services, including logistics and customs procedures, ensuring international customers can conveniently and quickly perform product maintenance, reducing maintenance cycles.

Cross-border Repair and Maintenance Services